Jake is the representative from Sedgwick that came out to my home to view it on 12/12/2024 - 10 days after the damage and after the area was cleaned by a mitigation company. Jake downplayed my damage from the beginning, treated me as if I was somehow in the wrong, and offered absolutely no guidance or advice on what I should do next. Jake also insisted to increase my costs by asking the moving company to put everything on display for him to view my personal property for damage. Despite seeing the damage in person with us and agreeing that something was damaged he did not get it translated to the person with the purse. My personal opinion is that this guy was not honest or trustworthy - a company man. Jake told me when he visited that my home was habitable despite me being told by an independent third party environmental testing company that it wasn’t. Jake turned down my offer to lease an apartment for several months to save RXO tens of thousands of dollars on rent vs getting an AirBNB nightly.